Background: Large Retailer within the niche Grocery space seeks a Senior Manager of Customer Analytics. Senior Manager of Customer Analytics will lead a team of analysts and champion the use of Statistics, predictive analytics, and machine learning to optimize marketing, customer, and demand planning initiatives.


What Will You Do:

  • lead a team of marketing, merchandising, and demand planning analysts that analyze customer transactions, digital activity, and 3rd party data and provide data driven insights on analysis performed
  • champion the use of Statistics, predictive analytics, and machine learning to optimize acquisition, retention, churn initiatives including: personalization and recommendation engines, attribution, segmentation, response modeling, CLTV, look-alike audience targeting, demand planning
  • provide marketing analytics support including: A/B testing, campaign analytics, predictive modeling, and development of dashboards
  • perform analytics on demand planning initiatives that optimize supply chain and inventory control
  • use Economic data to proactively determine drivers that will impede organizational growth and stunt sales
  • take analytical findings and infuse them into short / long term marketing strategies
  • make executive presentations to senior leadership team


More Info:

  • this is a hybrid hands-on analytics + strategic + leadership role
  • excellent benefits including strong total compensation
  • remote role with VERY minimal travel to HQ in the midwest


  • must have 10+years of extensive hands-on analytics experience within marketing, customer, demand planning analytics
  • proven experience mining data to optimize strategic decisions with the ability to take data and provide strategic recommendations on analysis performed
  • solid predictive analytics, predictive modeling, machine learning experience using R or Python
  • strong with SQL and either R or Python for machine learning
  • prior leadership experience is a MUST including making executive presentations to leadership

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